Basic settings for the three most popular browsers
Internet Explorer
To edit cookie policies for the Internet Zone:
- Go to Tools | Internet options | Privacy tab.
- The setting should be Medium.
- If you have still got problems, you should check the list of site exceptions (use the Edit button) to see if you have set an individual policy which is restricting cookies.
- If that doesn't solve your problem, you need to check any security or filtering software you might have installed, which could be interfering.
Firefox
- Go to Tools | Options | Privacy section.
- If necessary, expand the Cookie section by clicking on the + icon.
- Check the box to Allow sites to set cookies.
- If you have still got problems, you should check the list of site exceptions (use the Exceptions button) to see if you have set an individual policy which is restricting cookies.
- If that doesn't solve your problem, you need to check any security or filtering software you might have installed, which could be interfering.
Opera
The quickest way is via Quick Preferences:
- Go to Tools | Options | Quick preferences.
- Make sure that the Enable cookies box is checked.
- If you have still got problems, you should go to Tools | Options | Preferences | Privacy and check the detailed settings and the list of site exceptions (use the Manage cookies button) to see if you have set an individual policy which is restricting cookies.
- If that doesn't solve your problem, you need to check any security or filtering software you might have installed, which could be interfering.
Other browsers
- We can't offer specific advice on configuring cookie handling for every browser/device combination.
- You should go into the preferences/options part of your browser and look for ways to configure cookies to be enabled.
- If it's not obvious, you should check online help and any other documentation provided with the browser for information.
- Failing that, you need to contact your supplier's/manufacturer's support or look for help online via web forums etc - you may need to use Google or a similar search engine to find them.
- If that doesn't solve your problem, you need to check any security or filtering software you might have installed, which could be interfering.
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